Digital channels
The growth of Banking as a Service in Latin America
As big tech companies move into finance, banking as a service is emerging as a new business area for financial institutions…
Digital banking accelerates in Peru
Peruvians are banking twice as much through virtual channels compared to two years ago, as Banco de Credito and Interbank accelerate digital transformation…
Brazilians rush to digital banking options
Santander, Bradesco and Itaú have posted double-digit growth in their numbers of digital customers as innovation investment pays off…
Coffee, banking, and a new sales channel in Bolivia
The trend towards “coffee banking” branch models is tentatively gaining ground globally. The movement’s pioneer in Bolivia says the new format for reaching clients has driven a multitude of positive benefits. …
Bci braces for payments competition in Chile
Chilean bank Bci is preparing for new competitors to its digital brand Mach, as MercadoPago preps for roll out…
With gamification and better rewards, banks seek digital loyalty boost
Banks turn to in-app avatars, points for digital activity, and a re-think of credit card rewards as they chase loyalty among digital customers…
Colombia’s Sura targets Mexico for asset management innovation
Sura Asset Management is growing a “marketplace” app, Qiip, that brings together financial advice, savings and loans for the Mexican market…
Old core, new services: Inside Banistmo’s digital strategy
Panamanian bank Banistmo is testing gamification and QR payments with its digital spin off Nequi, while also working to transform the traditional bank…
Bank or platform? Banregio’s digital bank aggregates services
Banregio integrates e-commerce and deliveries into its app, jumping ahead of open banking rules and aiming for greater customer loyalty…
PR’s Popular sharpens digital focus
The digital lending arm of Puerto Rico’s biggest bank says focusing on just one high-potential market and fine tuning the customer experience has fueled growth…