Virtual assistants offer benefits for clients wanting help 24/7, but incorporating them into the digital strategy requires careful planning
EXCLUSIVE: Banorte-Rappi joint venture targets innovative financial offerings on a huge scale, says Juan Guerra
B89, a new Peruvian fintech being established by a power-list of local entrepreneuers, is targeting a young client base with modern services
Here are the best webinars and online events in the digital banking and fintech sector in Latin America, from June 15 to 19
Brazilian lawmakers have delayed data protection laws but are pushing ahead on open banking regulations.
#TopNews: This week’s top news in digital banking and fintech in Latin America
The economic shock of the COVID-19 pandemic is having a fundamental impact on lending and leasing fintechs
Scotiabank Peru, BBVA and Interbank find fast uptake with PLIN, to facilitate free and immediate peer-to-peer transfers, although interoperability is in question
Brazilians use messaging app to chat with Bradesco’s bot, renegotiate debt at Banco do Brasil, as digital banking surges
Through Krealo, Credicorp is taking aim at the Chilean retail banking market with the launch of a new digital bank, Tenpo
Biggest hurdle for users to become loyal regulars comes early in the life cycle, says CEO and founder of Brazilian digital bank Neon
Customers are flocking to digital channels, but two Credicorp business areas show the downsides of digital transformation
Brazilian banks employ APIs as they look to capture greater share of the retail market
Mobile banking in Peru is growing exponentially
Santander, Bradesco and Itaú have posted double-digit growth in digital customers
Inside the coffee banking model in Bolivia
Celcoin, 4ToldFintech win Inclusive Fintech competition, but dozens of LatAm applicants fell short because of poor English skills, say judges
Banks explore avatars, gamification and a re-think of credit card rewards
Sura aims for rapid roll-out of personal finance marketplace app, Qiip, in Mexico
Panamanian bank Banistmo is testing gamification and QR payments
Banregio integrates e-commerce and deliveries into its app
The digital lending arm of Puerto Rico’s biggest bank says focusing on just one high-potential market and fine tuning the customer experience has fueled growth
Innovations on top of old tech amplify challenges for bank cybersecurity in Argentina
Sao Paulo-based neobank prioritizes data analytics, shuns blockchain
Digital lending startups set to get cheaper, easier funding as investors look at new asset classes
