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Personal finance
BBVA: Chatbot usefulness is growing

Virtual assistants offer benefits for clients wanting help 24/7, but incorporating them into the digital strategy requires careful planning

13 July, 2020
Rappi & Banorte: JV aims to offer financial services on a massive scale

EXCLUSIVE: Banorte-Rappi joint venture targets innovative financial offerings on a huge scale, says Juan Guerra

29 June, 2020
B89 aims to break the “near-oligopoly” in Peruvian banking

B89, a new Peruvian fintech being established by a power-list of local entrepreneuers, is targeting a young client base with modern services

15 June, 2020

Digital banking and fintech webinars: Cybersecurity; Machine Learning; and more

Here are the best webinars and online events in the digital banking and fintech sector in Latin America, from June 15 to 19 

12 June, 2020
Brazilian open banking moves ahead despite data law postponement

Brazilian lawmakers have delayed data protection laws but are pushing ahead on open banking regulations.

18 May, 2020
This week in digital banking and fintech: Argentine banks test blockchain, Fintech apps overtake banks

#TopNews: This week’s top news in digital banking and fintech in Latin America

24 April, 2020

Coronavirus: Demand for fintech loans jumps in LatAm

The economic shock of the COVID-19 pandemic is having a fundamental impact on lending and leasing fintechs

30 March, 2020
PLIN brings free inter-bank payments to Peru

Scotiabank Peru, BBVA and Interbank find fast uptake with PLIN, to facilitate free and immediate peer-to-peer transfers, although interoperability is in question

16 March, 2020
WhatsApp banking takes off in Brazil

Brazilians use messaging app to chat with Bradesco’s bot, renegotiate debt at Banco do Brasil, as digital banking surges

17 February, 2020

Credicorp targets Chilean retail banking market with app launch

Through Krealo, Credicorp is taking aim at the Chilean retail banking market with the launch of a new digital bank, Tenpo

10 February, 2020
“Inertia” is our biggest competitor, says Neon Pagamentos’ Pedro Conrade

Biggest hurdle for users to become loyal regulars comes early in the life cycle, says CEO and founder of Brazilian digital bank Neon

2 December, 2019
The cost of digital transformation, according to Credicorp

Customers are flocking to digital channels, but two Credicorp business areas show the downsides of digital transformation

11 November, 2019

Brazilian banks launch APIs, open banking strategies

Brazilian banks employ APIs as they look to capture greater share of the retail market

21 October, 2019
Digital banking accelerates in Peru

Mobile banking in Peru is growing exponentially

19 August, 2019
Brazilians rush to digital banking options

Santander, Bradesco and Itaú have posted double-digit growth in digital customers

5 August, 2019
Coffee, banking, and a new sales channel in Bolivia

Inside the coffee banking model in Bolivia

29 July, 2019
Language barrier hurts LatAm fintechs in global competition

Celcoin, 4ToldFintech win Inclusive Fintech competition, but dozens of LatAm applicants fell short because of poor English skills, say judges

15 July, 2019
With gamification and better rewards, banks seek digital loyalty boost

Banks explore avatars, gamification and a re-think of credit card rewards

1 July, 2019
Colombia’s Sura targets Mexico for asset management innovation

Sura aims for rapid roll-out of personal finance marketplace app, Qiip, in Mexico

24 June, 2019
Old core, new services: Inside Banistmo’s digital strategy

Panamanian bank Banistmo is testing gamification and QR payments

3 June, 2019
Bank or platform? Banregio’s digital bank aggregates services

Banregio integrates e-commerce and deliveries into its app

27 May, 2019
PR’s Popular sharpens digital focus

The digital lending arm of Puerto Rico’s biggest bank says focusing on just one high-potential market and fine tuning the customer experience has fueled growth

20 May, 2019
Old infrastructure, new services create fresh bank cybersecurity risks

Innovations on top of old tech amplify challenges for bank cybersecurity in Argentina

6 May, 2019
Brazil’s C6 Bank preps for commercial launch

Sao Paulo-based neobank prioritizes data analytics, shuns blockchain

29 April, 2019
Debt financing options grow for LatAm fintech lenders

Digital lending startups set to get cheaper, easier funding as investors look at new asset classes

1 April, 2019

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