Brazilians use messaging app to chat with Bradesco’s bot, renegotiate debt at Banco do Brasil, as digital banking surges

Through Krealo, Credicorp is taking aim at the Chilean retail banking market with the launch of a new digital bank, Tenpo

Biggest hurdle for users to become loyal regulars comes early in the life cycle, says CEO and founder of Brazilian digital bank Neon

Customers are flocking to digital channels, but two Credicorp business areas show the downsides of digital transformation

Brazilian banks employ APIs as they look to capture greater share of the retail market

Mobile banking in Peru is growing exponentially

Santander, Bradesco and Itaú have posted double-digit growth in digital customers

Inside the coffee banking model in Bolivia

Celcoin, 4ToldFintech win Inclusive Fintech competition, but dozens of LatAm applicants fell short because of poor English skills, say judges

Banks explore avatars, gamification and a re-think of credit card rewards

Sura aims for rapid roll-out of personal finance marketplace app, Qiip, in Mexico

Panamanian bank Banistmo is testing gamification and QR payments

Banregio integrates e-commerce and deliveries into its app

The digital lending arm of Puerto Rico’s biggest bank says focusing on just one high-potential market and fine tuning the customer experience has fueled growth

Innovations on top of old tech amplify challenges for bank cybersecurity in Argentina

Sao Paulo-based neobank prioritizes data analytics, shuns blockchain

Digital lending startups set to get cheaper, easier funding as investors look at new asset classes

An in-depth study of Citibanamex’s digital strategy

Five months in, no companies have requested approval to operate under Mexico’s Fintech Law

New credit bureau launched by Brazil’s biggest banks uses emerging tech for credit scoring

The digital bank offers a new vantage point for Bradesco to follow the changing digital finance landscape

Mexico’s CoDi payments system is designed to help small businesses get paid electronically

Bank and startup leaders alike say partnering is their biggest pain point

Bank and fintech innovation leaders highlight the tech to watch in 2019

CIO interview: Fernando Turri on Banco Galicia’s tech stack overhaul