Katie Llanos-Small
Brazilians rush to digital banking options
Santander, Bradesco and Itaú have posted double-digit growth in their numbers of digital customers as innovation investment pays off…
Coffee, banking, and a new sales channel in Bolivia
The trend towards “coffee banking” branch models is tentatively gaining ground globally. The movement’s pioneer in Bolivia says the new format for reaching clients has driven a multitude of positive benefits. …
Bci braces for payments competition in Chile
Chilean bank Bci is preparing for new competitors to its digital brand Mach, as MercadoPago preps for roll out…
Language barrier hurts LatAm fintechs in global competition
Celcoin and 4ToldFintech win Inclusive Fintech 50 competition, but dozens of other LatAm applicants fell short because of poor English skills, say judges…
QR code competition intensifies in Argentina
As QR code payments accelerate, regulatory changes are set to shift, once again, the dynamics of Argentina’s digital payments sector…
With gamification and better rewards, banks seek digital loyalty boost
Banks turn to in-app avatars, points for digital activity, and a re-think of credit card rewards as they chase loyalty among digital customers…
Colombia’s Sura targets Mexico for asset management innovation
Sura Asset Management is growing a “marketplace” app, Qiip, that brings together financial advice, savings and loans for the Mexican market…
Latin banks study blockchain for cross-border payments
Banesco Panamá and Scotiabank Chile get serious about blockchain potential after running proofs of concept…
Cybersecurity teams confront fresh risks amid bank transformation
Digital transformation & cybersecurity: As banks take up agile development, integrate with fintechs and push for frictionless customer experiences, the challenge facing cybersecurity teams is rapidly changing…
Old core, new services: Inside Banistmo’s digital strategy
Panamanian bank Banistmo is testing gamification and QR payments with its digital spin off Nequi, while also working to transform the traditional bank…