Brazilians use messaging app to chat with Bradesco’s bot, renegotiate debt at Banco do Brasil, as digital banking surges

Outlook 2020: AI, open banking and institutional processes are biggest priorities for digital and innovation leaders at LatAm banks in 2020

Brazilian banks face a series of challenges to deal with open banking, says Márcio Schettini, retail banking head at Itaú

Brazilian merchant acquirers are developing super apps, loan products and banking platforms as core business gets tough

Loan losses at Mercado Credito Brazil highlight the difficulties of fine-tuning digital lending businesses

Customers are flocking to digital channels, but two Credicorp business areas show the downsides of digital transformation

Mexicans made 39,000 payments through CoDi in the first month of operations, with half of those through one bank, according to the latest statistics.

Brazil’s official instant payments-system based on QR codes is taking shape, even as banks and fintechs develop their own apps

Brazilian banks employ APIs as they look to capture greater share of the retail market

Brazilian bank’s digital payments platform boasts digital onboarding and a frictionless experience

As big tech companies are moving into finance, banking as a service is emerging as a new business area for financial institutions

More electronic transactions will make it easier for Citibanamex to offer micro loans, says Rodrigo Kuri

PayPal’s retreat from financial services in Mexico highlights how complicated it can be to become a regulated financial institution

EXCLUSIVE: Latin American banks will share debit and credit card fraud information, under Felaban-backed initiative

Banks are teaming up with big tech platforms at the same time as they compete with them

Santander, Bradesco and Itaú have posted double-digit growth in digital customers

Inside the coffee banking model in Bolivia

Chilean bank Bci is preparing for new competitors to its digital brand Mach, as MercadoPago preps for roll out

Regulatory changes are set to shift, again, the dynamics of the digital payments sector in Argentina

Banesco Panamá and Scotiabank Chile get serious about payments disruption

Panamanian bank Banistmo is testing gamification and QR payments

Banregio integrates e-commerce and deliveries into its app

Innovations on top of old tech amplify challenges for bank cybersecurity in Argentina

Sao Paulo-based neobank prioritizes data analytics, shuns blockchain

Financial regulator updates KYC/AML rules, plans new fintech licensing system