Entidad: Banks

Empathetic Banking, or how to put customers at the heart of digital finance
With more and more clients turning to digital banking services, financial institutions can make their platforms stand out with a more “human” user experience…

Bancolombia experiments with crypto in sandbox, anticipates increased use in Latam
Traditional institutions are even starting to experiment with crypto, in anticipation of more widespread usage in Latin America…

SoftBank sees Latin American fintech rising to the challenge of higher global rates
Felipe Fujiwara sets out SoftBank’s view on LatAm fintech in 2022: strong growth potential – and likely consolidation ahead…

Friday Briefing: Rappi, Mercado Pago among 60 fintechs waiting for license in Mexico
We look at how regulation is fueling expectations for faster growth in the Mexican fintech sector in 2022. In addition, the iPhone turns into a payment terminal….

Uber and Didi test alternative loans for the gig economy
Uber and Didi experiment with their own data to assess credit risk, as the embedded finance trend advances in Latin America’s gig economy…

Banco do Brasil: critical mass will unlock full potential of open banking
Banco do Brasil plans to leverage open banking to improve existing products and services and drive customization…

These are the five women who led innovation in finance this year
Introducing the Disruptoras 2021: The women who, with their innovation and leadership, changed the future of finance in Latin America this year. …

The bank of you is coming – are you ready?
Banks that can deliver highly personalized customer experiences will most grow their market share, writes Enrique Ramos O’Reilly…

Acceleration of M&A in fintech gives new impetus to financial rebundling
Shifting power dynamics in financial services are driving a wave of regrouping among banks and fintechs…

Brazil’s BS2 looks to new business models under open banking
Brazilian bank BS2 aims to develop new business models and services by signing up to Brazil’s open banking framework…